Rejected Bins

If you have any enquiries, please contact the Customer Service Section on 1300 292 442.

The following offences may result in a bin being rejected or not collected.

120 Litre Domestic Garbage Bin

Maximum load 60 kg

• bin material was jammed.
• bin was not facing the kerb
• bin was under an overhanging tree
• bin contained liquids or hazardous waste
• bin was overfull and/or has been filled in such a way that spillage would occur during normal collection operations
• bin was too heavy to lift (over 60kg)
• over 25% recyclable material in the garbage service

240 Litre Greenwaste Bin

Maximum load 80 kg

• bin material was jammed
• bin was not facing the kerb
• bin was under an overhanging tree
• bin contained unconstrained polystyrene beads
• bin contained liquids or hazardous waste
• bin was overfull and/or has been filled in such a way that spillage would occur during normal collection operations
• contents of the green (garden) waste bin was contaminated with non-compostable garden waste
• contents of your green (garden) waste bin was contaminated with non- garden waste
• green (garden) waste bin was filled with non-garden type waste, including household garbage
• bin was too heavy to lift (over 80kg)

240 Litre Recycling Bin

Maximum load 80 kg

• bin material was jammed
• bin was not facing the kerb
• bin was under an overhanging tree
• bin contained unconstrained polystyrene beads
• bin contained liquids or hazardous waste
• bin was overfull and/or has been filled in such a way that spillage would occur during normal collection operations
• there was non-recyclable garbage in the bin
• there was unrecyclable product in the bin
• bin was too heavy to lift (over 80kg)