Ongoing shelter improvements


Wagga Wagga City Council is committed to providing the best level of care to all animals that find their way into the shelter.

Highly qualified veterinary specialist Jacob Michelsen conducted a review of the shelter, which was a key action announced by General Manager Alan Eldridge in his open letter to the community on 7 April.

Dr Michelsen's report assessed both the physical infrastructure at the facility as well as its management, policies and procedures. 

The scope of the review was to not only asses GRAS against current legislation, but to compare it against best practice in animal management and the Prevention of Cruelty to Animals draft guidelines and standards.

The full report is available below:

 Glenfield Road Animal Shelter Independent Review (926KB)

Completed improvements:

  • Dog beds installed
  • In floor heating is operational
  • Review and updating of website information
  • Review and updating of policies and procedures
  • Inductions of volunteers with the view for reinstatement of a strong volunteer program
  • CCTV installed
  • Completion of internal and external reviews
  • A reorganisation of the staffing structure for the animal shelter
  • The operations moved under interim management of the Directorate Environment and Community services

Planned improvements:

Pending a formal resolution of Council at the 30 May Ordinary Meeting

  • Entry landscaping improvements
  • Drainage improvements
  • Security improvements
  • Automatic drinkers
  • Dog exercise area (fencing and turf)
  • Additional cat cages/exercise pen
  • Dog wash facility
  • Facility master plan

Related information