Animal Shelter

The Glenfield Road Animal Shelter provides the very best care for lost and abandoned companion animals. Over 1000 dogs and 350 cats are cared for by our staff each year.

The new facility, opened in 2015, is a clean, healthy and safe environment which is temperature controlled, secure and staffed by professional animal rangers. It has a designated viewing area and self-sustained veterinary room. 

We strive to reunite lost pets with their owners, and rehouse the ones left behind or abandoned. 

The Glenfield Road Animal Shelter is open to the public Monday - Saturday between 1:00pm and 4:15pm, and our Animal Management Rangers are available during business hours on (02) 6971 4651.

If you are looking for a family pet, you can see pictures of the animals that are currently in the shelter. The animal management team can help you find the right pet that fits in with your family and lifestyle. 

All of our rehomed pets are vet-checked, microchipped, desexed, wormed and lifetime-registered.

Ongoing improvements at Glenfield Road Animal Shelter

Wagga Wagga City Council is committed to providing the best level of care to all animals that find their way into the Shelter.

As well as ongoing reviews of the facility's operations (as listed below), the Shelter is also implementing the following changes:

  • Council's Governance section is reviewing current practices to ensure Council is meeting legislative obligations.
  • For the short term, Shelter management has been delegated to Manager Environment and Recreation Services to allow third-party validation of the facility.
  • Implementing recommendations for a recent service review, including customer service.
  • Investigating the possibility of installing an automated watering system for the dog kennels.
  • Recently ordered bedding for the dog kennels have now arrived and are being used by the canines.
  • Rectifying issues with in-floor heating.


Wagga Wagga City Council Glenfield Road Animal Shelter (GRAS) Statistics

As part of the ongoing review of the operations at the animal shelter staff have started presenting specific information on activity levels at GRAS to assist in the overall management of GRAS. Below are graphs which provide information on the animals entering and leaving the shelter.

Council reports annually to Office of Local Government (OLG) on the incoming and outgoing statistics of animals at the animal shelter and the following summary of animals entering the shelter has been compiled utilizing the information provided to the OLG over the last three (3) years:

As indicated in the graphs below, Council has received 3166 dogs and 1342 cats (in total) into the animal shelter for the three year period from 2012/13 to 2014/15. During that period, 86% of dogs and 54% of cats were adopted, rehomed or reunited with their owners.

Dogs incoming 2012 - 2015


Dogs outgoing 2012 - 2015


Cats incoming 2012 - 2015


Cats outgoing 2012 - 2015


This information will be provided to the public via Council's website and will be updated on a yearly basis.